Price Promise

It's a promise about Price, Service & Quality!

Unlike other retailers Thefurnshop does not misleadingly shout all over the web that they are the cheapest.

We believe in being genuine and offer value to our customer's in terms of price, service and quality.

However we often learn from our customers about other online retailers quoting them cheaper than us, thus we have drafted a genuine Price Promise Policy that is authentic & very easy to claim.

How it works?

It is doubtful that you will find any other retailer offering a better price than us, in the event you find any like to like product offered over the web which is cheaper compared to our prices, then we promise you to beat the price provided the following conditions are met:

  • The retailer offering the product is genuine * & the product is equal to ours.
  • The item is offered from stock or is offered on the same delivery time.
  • The item price is inclusive of VAT and Free Door Delivery On Orders over £300.
  • The item is brand new and is not second hand or stock clearance or customer returns or from cancelled orders.
  • The retailer is based in the UK, reputable, and legally allowed to trade.
  • You have provided us enough information to verify the retailer & product price.
  • If the retailer has quoted you a cheaper price over the phone or over email, we require you to give us convincing proof about the quote.

*When we say the retailer must be genuine, we mean the retailer should not be Internet Only Website and must be an recognized furniture store like us, selling furniture as a business and not an eBay seller or an Auction site.

Sadly there are 100's of Internet companies selling furniture online in the UK at really low prices and then later compromise on service, delay customers deliveries and upon cancellation even fail to refund customers or go out of business.

But at Thefurnshop we assure you nothing but "Value for money" "Great Customer Service" & "Excellent Quality Furniture"

Thefurnshop reserves the right to apply this Price Match Policy in case by doing so it would incur a loss or have to compromise in service standards.

To claim under our Price Promise Policy please email at providing us complete information such as:

  • Products Name(s)
  • Product Code(s)
  • Name of the website where you found the item to be cheaper
  • Address of the website (

Alternatively you can just pick the phone and call us free on 01162962565

Monday to Saturday: 10.00 AM to 6.00 PM

Sundays Closed & Bank holidays: 11.00 AM to 4.00 PM